Shipping policy

Shipping & Delivery Policy

At MILELOW, we aim to get your orders to you as quickly and safely as possible. Please review the following details:

Order Processing

• All orders are processed within 2–3 business days after payment is received (for prepaid orders) or order placement (for COD orders).

• Orders may be delayed during high-volume periods or public holidays.

Shipping Methods & Delivery Times

• We use trusted shipping carriers to deliver your order.

• Estimated delivery times depend on your location and the carrier. These are estimates only and not guaranteed.

Shipping Costs

• Shipping charges, if applicable, will be calculated at checkout.

• Any customs, duties, or import fees are the responsibility of the customer (if shipping internationally).

Risk of Loss

• Once your order is shipped, the risk of loss or damage passes to you, the customer.

• We are not responsible for delays, lost packages, or damage caused by the carrier.

Failed Deliveries

• If a delivery fails due to an incorrect address, refusal, or inability to collect (for COD), you may be responsible for additional shipping fees to resend the order.

Questions or Issues

• For any shipping inquiries or concerns, contact us at milelow2025@gmail.com